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Privacy policy

Last Updated: 27th November 2025

Serendipity is a social location platform which notifies users when their selected contacts are nearby. Features may evolve over time. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Account information: Name, email, mobile number
  • Location data: location data is processed by a secure backend server and never shared with users. The app contains no maps or location data
  • Usage data: app activity, device details, log data
  • Content you share: notifications

2. How We Use Your Information

  • Provide and improve the Serendipity service
  • Nearby notifications to selected contacts – we never share your location
  • Ensure safety, prevent abuse, and comply with legal obligations

3. Location and Notification Controls

You can enable, disable, or limit notifications in the App

4. Data Security

We use technical and organizational measures to protect your data. No platform is completely secure, but we work to safeguard your information.

5. Your Rights

Depending on your region, you may request:

  • Access, correction, or deletion of your data
  • Limitations on processing
  • To withdraw consent at any time

7. Children

Serendipity is not intended for users under 13 (or local equivalent) without parental consent. Accounts may be removed if we learn a user is underage without consent.

8. Changes

We may update this policy occasionally. Continued use of Serendipity means you accept the updated policy.

9. Contact

Email: hello@serenapp.com